RSI Framework for Online Courses


Interaction TypeCategoryPrimary FunctionWhat It Looks Like in a Course
Regular InteractionA – Course Structure & PresenceEstablishes predictable instructor communication and course organizationWeekly announcements, pacing reminders, course updates, module introductions, instructor availability statements
Regular InteractionB – Engagement Monitoring & SupportResponds to patterns in student engagement or participationOutreach to students who miss work, early-alert messages, progress check-ins, feedback surveys, encouragement messages
Substantive InteractionA – Live InstructionProvides real-time instructor-led teaching aligned with course outcomesLive Zoom lectures, instructional office hours, concept explanations, breakout activities with debriefs
Substantive InteractionB – Individualized FeedbackAdvances learning through personalized feedback on student workComments on essays, audio/video feedback, revision guidance, rubric-based qualitative feedback
Substantive InteractionC – Course-Level Instructional ResponseAddresses patterns in student understanding across the classClarification announcements, assignment debriefs, mini-lessons responding to common errors
Substantive InteractionD – Embedded Activity FacilitationProvides instruction during active learning activitiesInstructor participation in discussion threads, probing questions, clarifying misconceptions during activities

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